Dr Rashel wanted to improve their delivery efficiency in the last mile, specifically managing NDRS, returns, and exchanges. Their NDR reattempts were updated manually, which was time-consuming, slow, and prone to errors. Their returns and exchanges process too was not optimized for customer satisfaction.
Solution: ShipDelight helped them solve their problem with a customized Automated NDR and Brand Experience Page Solution.
Features
- Automated NDR Management
- Return and Exchange Solution
- Brand Experience Page
Impact:
- Reduced manual reattempts for NDRs
- Smoother returns and exchanges process for customers
- Easy tracking of orders and reduced WISMO calls
Sign off text: ShipDelight’s Platforms and Solutions are ready to help your business overcome its most pressing logistics challenges to achieve operational efficiency and profitability.
Get in touch with us to explore how we can help you perform better.
