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Features

Clickable Cross-Selling Section

Our Brand Experience Page features a clickable section dedicated to cross-selling. Based on customers' purchase history and preferences, personalized recommendations are presented to spark curiosity and encourage additional purchases.

Clickable Cross-Selling Section

Providing Actionable Options

If an order is undelivered, customers can seamlessly connect with the brand directly from the page, ensuring efficient communication and prompt resolution. For delivered orders requiring returns or exchanges, customers can initiate the necessary actions without navigating away from the page.

Providing Actionable Options

SKU-Level Warranty

Warranty Management has been automated in our platform. Brands can maintain SKU (Stock Keeping Unit) level warranty for returns and exchanges. Customers will only be able to opt for Returns and Exchanges within the Brand Policies.

SKU-Level Warranty

Proactive Customer Service

We empower brands to be proactive in addressing customer needs. With tools such as the Net Promoter Score (NPS) Feedback system, brands can gain valuable insights into customer satisfaction and by actively monitoring and responding to feedback, fostering stronger customer relationships.

Proactive Customer Service

Complete Shipment Visibility

ShipDelight's tracking works for all couriers, to all destinations. Give your customer complete visibility of their order.

Bulk order

Personalised Notifications

We can update the latest delivery status to your customer by sending emails, SMS, or even on WhatsApp.

Bulk order

Clients that Trust Us

Why Choose Us

Shipdelight Tracking Page offers everything you need for the best tracking experience. It will help you increase brand awareness, drive post-purchase engagement, and eventually increase repeat customers.

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FAQ’s

Get prompt responses from a friendly, professional and Knowlegabable support team.

  • Can I Use Tracking Page on my website?

    Yes, You can use tracking page your store. You can configure a subdomain, or you can embed our widget in one of the page.

  • Can I change create my own custom theme?

    Yes, we offer multiple customisation options. These customisations are limited to the theme you select.

  • Can I only Hide Support Button or give external link?

    Yes, you can add external links as well as hide these links when you wish. We recommend using ShipDelight links for an error-free experience for your customer.

  • How do I collect feedback?

    You can enable NPS from your tracking page settings. Once you enable it, you will be asked to setup from different rating scales. All the responses can be seeing in the Feedback widget in your Dashboard.

Looking for direct-to-consumer fulfilment solution & services?

We can help your D2C brand to streamline all the functions of your post order operations. From warehouse to delivery we have got it covered.

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